IRD have confirmed they are doing their stage 4 upgrade to systems over the 7 day period from 3pm on Thursday 9th April until the morning of Thursday, 16 April. (Exact time unknown.)
During this time call centres, website including MyIR Secure Online Services, and Gateway access, will be unavailable. Customer service counters in all of our offices will remain closed during lock-down. Payments can still be made
N.B Any uploads to MyIR still in holding
IRD are doing a major upgrade to migrate employee data to their new system from 3pm on Thursday, 18 April to 8am on Friday, 26 April. During this time, myIR secure online services will be unavailable and phone lines and offices will be closed.